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ALPHACAM

System Requirements for ALPHACAM

Supported Operating Systems

We recommend you install the latest service packs for the supported operating systems. System Type: 64-bit Operating System, x64-based processor

  • Microsoft Windows 10 Professional
  • Microsoft Windows 10 Enterprise

Microsoft will end extended support for Windows 7 in January 2020.

As Hexagon’s key component suppliers start to withdraw support for Windows 7 and Windows 8.1, our 2021 release will not officially support these platforms. Please consider updating your operating system to make sure you are running your favourite software on a tested and supported platform.

You are still able to install ALPHACAM on older OS versions, however we recommend upgrading your OS to prevent performance issues. To upgrade an existing Windows 7 or 8.1 to Windows 10, please use the Microsoft Windows upgrade tool: https://www.microsoft.com/en-gb/software-download/windows10

IMPORTANT: This release requires Microsoft .NET Framework 4.7.2 or higher. Please make sure that you have installed all the latest Windows updates or installed .NET Framework 4.7.2 or higher separately. For Information on .NET Framework dependencies, please visit the link below: https://docs.microsoft.com/en-us/dotnet/framework/migration-guide/versions-and-dependencies

When installing:

  • We recommend that you update to the latest security key drivers (if a security key is fitted).
  • You may experience problems with the driver supplied by your graphics card manufacturer – check for the latest driver updates on the web site for your card.Notes
  • ALPHACAM will install and run on the ‘home’ editions of these operating systems. However, this is not recommended, and we cannot guarantee to fix any ALPHACAM issues specifically related to these operating systems.
  • The Sentinel RMS license server runs as a system service on Windows XP, Server 2003 (32-bit and 64-bit), Server 2008 (32-bit and 64-bit), Server 2008 R2 (64-bit), Server 2012 (64-bit) and Windows 7. Sentinel RMS network licenses can be installed on virtual servers provided that they are locked to a Safenet Computer ID USB key. Standalone (single seat) Sentinel RMS licenses cannot be locked against the new keys for use on a virtual server.
  • It is not recommended to have multiple ALPHACAM versions installed on the same computer when the user has limited rights or UAC is ON as this may potentially cause problems with Simulator.
  • Windows XP, Windows Server 2003, Vista, Windows 7, 8, and 8.1 are no longer supported by ALPHACAM.
  • Windows 8 RT is not supported by ALPHACAM.

Minimum Specifications

  • 64-bit Intel Pentium 4 processor (2 GHz or faster), Intel Xeon, Intel Core, AMD Athlon 64, AMD Opteron, AMD Phenom or later, in single, dual or quad core versions
  • 4 GB of RAM
  • 10 GB free disk space for the ALPHACAM installation
  • Graphics cards – Please ensure you use a good dedicated Graphics card with its own memory, the latest WHQL certified driver must support OpenGL 3.3 or later:
  • 17″ Color monitor (1280 x 1024 screen resolution)
  • Mouse including wheel (Intellimouse)
  • SpaceMouse/SpaceBall (optional)
  • Network card
  • Internet Explorer 11 or above
  • Internet connection for license activation/updates
  • USB port for the ALPHACAM security key (unless using keyless licensing)

EDGECAM

System Requirements for EDGECAM

Supported Operating Systems

We recommend you install the latest service packs for the supported operating systems.

System Type: 64-bit Operating System, x64-based processor

  • Microsoft Windows 10 Professional
  • Microsoft Windows 10 Enterprise

When installing:

  • We recommend that you update to the latest security key drivers (if a security key is fitted).
  • You may experience problems with the driver supplied by your graphics card manufacturer – check for the latest driver updates on the web site for your card.

Notes

  • EDGECAM will install and run on the ‘home’ edition of these operating systems. However this is not recommended and we cannot guarantee to fix any EDGECAM issues specifically related to these operating systems.
  • The Sentinel RMS license server runs as a system service on Windows 7, Windows 8.1 and Windows Server up to and including Windows Server 2019. Sentinel RMS network licenses can be installed on virtual servers provided that they are locked to a Computer ID USB key. Standalone (single seat) Sentinel RMS licenses cannot be locked against the Computer ID USB keys for use on a virtual server.
  • It is not recommended to have multiple EDGECAM versions installed on the same computer when the user has limited rights or UAC is ON as this may potentially cause problems with Simulator. ClosedMore info…
  • Domain Controllers are not supported for ToolStore Server and EDGECAM due to SQL limitations.
  • Windows XP, Windows Server 2003, Vista and Windows 8 are no longer supported by EDGECAM.
  • Windows 8 RT is not supported by EDGECAM.
  • SQL Express 2014 has a memory limit of 1 GB and a Database size limit of 10 GB. Performance issues may arise if the database is near this limit. To avoid these issues, if several job images are required, we recommend that they are not stored in the database. Job images can be extracted from the database using a command line option (tsadmin /ExtractJim) which will extract the job images to the ToolStore support folder, JobImages. Please ensure that the server has enough memory to handle the database, if it is not an Express version.

Minimum Specifications

  • Dual core CPU; Quad core recommended.
  • 4 GB of RAM.

To make the most of background processing and multi-threading, we recommend 2GB RAM for each processor as a minimum.

    • 10 GB free disk space for the EDGECAM installation
    • Graphics cards – Driver requires OpenGL 3.3:
      • NVIDIA Quadro range
      • AMD Fire Pro range
      • AMD Fire GL range
      • Intel HD range – Iris 540, 5500, 5000, 4400, 4200

Please ensure the latest WHQL certified driver that supports OpenGL 3.3 for the card is installed.

Note: Some older cards in the ranges above may no longer be supported. Please check the relevant supplier to see if an up to date driver is available for your operating system:

Other graphic cards may work, but are unsupported.

  • 17″ Colour monitor (1280 x 1024 screen resolution)
  • Mouse including wheel (Intellimouse)
  • SpaceMouse/SpaceBall (optional)
  • Network card
  • Internet Explorer 11 or above
  • Internet connection for license activation/updates
  • USB port for the EDGECAM security key (unless using keyless licensing)

 

The ToolStore Server installer will install the following items if they are not already present on your system:

  • .NET Framework version 3.5 SP1 (includes .NET Framework version 2.0)
  • .NET Framework version 4
  • Microsoft Visual C++ 2008 Redistributable Setup
  • Microsoft Visual C++ 2010 Redistributable Setup
  • Microsoft Visual C++ 2013 Redistributable Setup

 

The Live Job Reports Server does not support Windows XP or Windows Server 2003; only 7 / 8 and Server 2008 up to 2016 are supported. The Live Job Reports client requires one of the following web browsers:

  • Internet Explorer 11
  • Google Chrome 28 or above
  • Firefox 22 or above.

NCSIMUL

System Requirements for NCSIMUL

Find out the optimum hardware specifications for running our products at their very best :

Important: please respect the recommended configuration, otherwise Hexagon cannot guarantee the proper functioning of the application.

Hard drive 3.5 GB (complete installation, including library, demo jobs and help files)
Temporary disk space 4.5 GB required during installation (minimum)
Temporary files must be locally stored
Swap file Twice the recommended available physical memory
Operating system 64-bit
Windows 10 Pro / Enterprise
Windows 8.1 Pro / Enterprise
Windows 8 Pro / Enterprise
Windows 7 SP1 Pro / Enterprise (minimum)
Microsoft .NET Framework Version 4.0 (minimum)
Physical Memory 16 GB RAM (minimum)
Processor Intel Core i7 3 GHz
Intel Core or 100% compatible (minimum)
Graphic card OpenGL 2.0
2 GB VRAM (minimum)
Screen 1920×1080 pixels at 96dpi
32-bit colors
Mouse 3 buttons
Additional software Adoble® Reader® 6.0 minimum to display the PDF documentation
Network Ethernet card
Additional material Dual monitors

RADAN

System Requirements for RADAN and e2i

The following specifications will allow the software to install and run, however as you can see the requirements are very low compared to PC’s that are in common use. To ensure your PC can perform reasonably, it is always best to exceed the hardware specifications.

CAD CAM

  • Pentium 4, 2 GHz CPU or greater
  • 4GB RAM or greater (depending on OS)
  • 20 GB available storage
  • Graphics card capable of 1024 x 768 minimum resolution (32bit mode)
  • Keyboard and mouse
  • Network interface using TCP/IP
  • DVD ROM drive (not needed if update media is downloaded from the Hexagon Customer Portal)
  • Available RS232 Serial ports (one for machine tool that requires an RS232 serial DNC)

Note: This PC specification also applies when configured as a PC DNC, Radview DNC client computer or an e2i client

CAD CAM with 3D / Radbend / Radm-ax / Radtube /Radpro / Radquote / Radmanager / RadviewPlus Server / RadviewDNC Server / e2i Server

  • Dual Core, 2.8 GHz CPU or greater
  • 8GB RAM or greater (depending on OS)
  • 40 GB available storage
  • Dedicated graphics card capable of 1024 x 768 minimum resolution (32bit mode)
  • Available RS232 Serial ports (one port per machine requiring RS232 serial DNC)
  • Keyboard and mouse
  • Network interface using TCP/IP
  • DVD ROM drive (not needed if update media is downloaded from the Hexagon Customer Portal)

Supported Operating systems

  • Windows® 7, Windows® 8.1, Windows® 10
  • Windows Server 2008 R2, Windows® Server 2012 (see Important note below for Server 2016)
  • We may require the latest service packs to be installed
  • ONLY 64bit versions are supported, Professional / Business versions of the operating systems are recommended

Important Note

  • Windows Server 2016 can have many different flavours and options (e.g. Nano, microservices, containers). We know of no reason why the RADAN software wouldn’t run on Windows Server running in a desktop environment

Additional Notes

  • A Virtual Server will need a USB CLS Token (dongle) at an additional cost if it is to run as a license server. Please be aware not all Virtualisations can support USB Tokens.
  • A USB port must be available if the PC is going to be licensed from a CLS Token (dongle).
  • Software and subsequent can be downloaded from the Customer Portal.
  • Customers must present the RADAN engineer with a pre-configured system if they are purchasing RADAN’s installation service. For networked applications the responsibility for the networking will be with the customer.
  • Application performance is dependent upon a number of factors e.g. Number of used applications or network traffic. Should you require further clarification, please contact your IT provider.
  • RADAN 2014 CADCAM was the last release to support Windows XP, Radm-ax / Radtube will not run on Windows XP
  • RADAN 2015 CADCAM was the last release to Support Windows Vista, Windows Server 2003 and 2008
  • RADAN 2016 CADCAM was the last release to fully support 32bit Operating systems
  • RADAN 2017 CADCAM is supplied in 64bit. There is a lightweight 32bit version that allows RADAN to run (DNC/2DCADCAM ONLY), limitaions apply for importing data.

WORKNC

System Requirements for WORKNC

WORKNC minimum system requirements:

  • Processor: Quad Core Intel® Xeon® E5 (4 Cores) Or Intel® Core™ i7-6500U (4 Cores) (Multicore allows to exploit the possibilities of WORKNC)
  • Operating system: Windows® 7 Pro 64 Bits (*), Windows® 8.1 Pro 64 Bits (*), Windows® 10 Pro 64 Bits (*), Windows Server 2008 R2, Windows Server 2012 R2 – (NT 4, XP and Vista are not supported by WORKNC)
  • Graphics card: Minimum Ram 1GB DDR3, Open/GL 3.3 minimum compatibility(**), Processor Nvidia Quadro recommended
  • Hard disk: System disk: 500 GB Disk space 7000 rpm SATA 6.0 GB/s | Data disk: Optional according to the needs of storage (Hard Disk SATA)
  • Screen: 19″ to 21″ Monitor minimum resolution, 1280×1024
  • Ram: 8 GB DDR3 1600Mhz ECC
  • Dongle connection: 1 USB port
  • Mouse: Optical Mouse wheel with 2 buttons
  • Software install: CD DVD-ROM drive

WORKNC recommended system requirements:

  • Processor: Intel Xeon E5 – E7 (6 to 24 Cores) or Intel Core i7-67XX i7-69XX (8 Cores) (Multicore allows to exploit the possibilities of WORKNC)
  • Operating system: Windows® 7 Pro 64 Bits (*), Windows® 8.1 Pro 64 Bits (*), Windows® 10 Pro 64 Bits (*), Windows Server 2008 R2, Windows Server 2012 R2 – (NT 4, XP and Vista are not supported by WORKNC)
  • Graphics card:  Ram : 2 Gb DDR5, Open/GL 3.3 minimum compatibility (**), Processor Nvidia Quadro recommended
  • Hard disk: System Disk : 250 GB SSD 6.0 GB/s | Datat disk: 1 TB Disk space 7000 rpm SATA 6.0 GB/s
  • Screen: 22″ to 30″ Monitor – Resolution 1920×1080 – 1 or 2 screens
  • Ram: 16 – 32 GB DDR4 2400 MHz ECC
  • Dongle connection: 1 USB port
  • Mouse: Optical Mouse wheel with 2 buttons
  • Software install: CD DVD-ROM drive
(*) The following Windows parameters should not be used : transition effect for menus and tooltips, and pointer shadow.
(**) Depends on the size of the part (Large parts will have higher memory requirements)
We recommend you always download the latest graphic card driver from the supplier’s Web site.

WORKPLAN

System Requirements for WORKPLAN

WORKPLAN integrates easily and at low cost into your existing IT environment, and works with the typical software standards of your industry.
To be able to install WORKPLAN in client/server mode, the following hardware is necessary for the network:
  • A 100Mb/s (minimum) or Wi-Fi 802.11g/n compatible network card
  • Cat. 5 or 6 network cables
  • A 100Mb/s (minimum) compatible switch, router or hub
  • An IP address
  • A unique network ID on the network used
WORKPLAN is based on proven MySQL® database technology – renowned for its performance, stability and its low use of resources. MySQL® is automatically installed during WORKPLAN set up.

Attention

For optimal performances, we recommend that you install a server which is exclusively dedicated to WORKPLAN. Please note that it is your sole responsibility if you decide to run other applications on the same server. We will then assume no liability in the event of abnormal functioning.

For your reference, WORKPLAN Server System Requirements are the following.

Minimum Required Configuration Recommended Configuration
Processor
2GHz CPU (P4 or equivalent)
3GHz CPU (P4 or equivalent)
RAM
12GB
16GB
Free Disk
Space
10GB
20GB
Network
TCP/IP
TCP/IP
Display
XGA (1280 x 1024) monitor with 16 bit color display and small fonts (96 dpi)
SXGA (1920 x 1080 or higher resolution) monitor, with 16 bit or 32 bit color display and small fonts (96 dpi)
Operating System
Windows Server 2012
Windows Server 2012 and more
Other
Administrative privileges on the system
TCP/IP protocol
No MySQL database server installed
Microsoft Word 2013 (if MS Word reports are to be printed)
Microsoft Excel 2013 (if costs are to be calculated with the Excel spreadsheet program)
Administrative privileges on the system
TCP/IP protocol
No MySQL database server installed
Microsoft Word 2013 (if MS Word reports are to be printed)
Microsoft Excel 2013 (if costs are to be calculated with the Excel spreadsheet program)

For your reference, WORKPLAN Client System Requirements are the following

Minimum Required Configuration Recommended Configuration
Processor
1GHz CPU (P4 or equivalent)
2GHz CPU (P4 or equivalent)
RAM
4GB
4GB
Free Disk
Space
2GB
10GB
Network
TCP/IP
TCP/IP
Display
XGA (1280 x 1024) monitor with 16 bit color display and small fonts (96 dpi)
SXGA (1980 x 1080 or higher resolution) monitor, with 16 bit or 32 bit color display and small fonts (96 dpi)
Operating System
Windows Server 2012
Windows 7
Windows 8
Windows 10
Windows Server 2012
Windows 7
Windows 8
Windows 10
Other
Administrative privileges on the system
TCP/IP protocol
Microsoft Word 2013 (if MS Word reports are to be printed)
Microsoft Excel 2013 (if costs are to be calculated with the Excel spreadsheet program)
Administrative privileges on the system
TCP/IP protocol
Microsoft Word 2013 (if MS Word reports are to be printed)
Microsoft Excel  2013 (if costs are to be calculated with the Excel spreadsheet program)

WORKXPLORE

System Requirements for WORKXPLORE

Minimum configuration

Recommended configuration

Processor Core 2 Duo (2 GHz), Athlon_64X2 (2,6 GHz) Intel Xeon 2.66 GHz memory 1066 MHz (or more: 1333 MHz) (multicore or multi-processor)
Operating system Windows 7 Pro, Windows 8 Pro, Windows 10 Pro 64 Bits (*) Windows 7 Pro, Windows 8 Pro, Windows 10 Pro 64 Bits (*)
Graphics card 2 GB of memory with Open/GL 3.3 compatibility (Intel chipsets are not recommended) 4 GB (or more) of memory with Open/GL 3.3 compatibility (Intel chipsets are not recommended)
Hard disk 250 MB (or more) disk space (**) 500 MB (or more) disk space
Screen 17″ Monitor – Minimum resolution 1280 x 1024 19″ or 24″ Monitor – Minimum resolution 1280×1024
RAM 4 GB DDR 8 – 16 GB DDR
Mouse Mouse wheel (or minimum 3 buttons mouse) Mouse wheel (or minimum 3 buttons mouse)
Software installation WEB access (Download) WEB access (Download)
Additional software Installed and configured TCP/IP software (For license server use) Installed and configured TCP/IP software (For license server use)

* Microsoft will end extended support for Windows 7 in January 2020. Hexagon’s Production Software will officially support Windows 7 and Windows 8.1 for the supported life of the 2020 product releases. As our key component suppliers start to withdraw support for Windows 7 and Windows 8.1, our 2021 release will not officially support these platforms. Please consider updating your operating system to make sure you are running your favourite software on a tested and supported platform.

** Depends on the size of the part (large parts will have higher memory requirements). We recommend to always download the latest graphic card driver from the supplier’s Web site. If using two screens, do not use «Nview» function.

In case of any system missing component, a Windows update must be run on the customer’s PC.
The following link could be used as a reference: https://support.microsoft.com/en-us/help/2999226/update-for-universal-c-runtime-in-windows

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